Is Tap Portugal a good airline: From A Traveler’s Perspective

If you have been searching “Is TAP Portugal a good airline?” before booking that European trip, you are not alone. TAP Air Portugal often pops up with tempting fares - especially on routes connecting the U.S., Europe, and South America. TAP Air Portugal is the country’s flag carrier and a member of the Star Alliance network, flying to more than 90 destinations worldwide. But is it really worth it? Let’s unpack the good, the bad, and what travelers actually say about their experiences.



TAP Air Portugal Network

Tap Air Portugal’s main hub in Lisbon acts like a bridge between continents, making it a smart choice for connecting flights between Europe and the Americas. The airline operates a fairly young fleet, especially with its Airbus A330neo and A320neo aircraft that promise better fuel efficiency and quieter cabins. 

A frequent flyer from Chicago mentioned on TripAdvisor, “The plane was spotless, and the crew was friendly. For the price, I really can't complain.” That's a good summary of what TAP does best - it offers great value for money when things go right. 

What TAP Portugal Does Well?

Here are the things people tend to like about TAP: 

1. Safety & Reputation

TAP ranks among the safest airlines globally. For example, it was included in AirlineRatings’ TOP 25 safest airlines in the world, placing 6th in one recent ranking. Its safety record is considered excellent with a relatively young fleet and good maintenance standards. 

2. Connection & Network

Because Lisbon is well located, TAP offers good connectivity to Europe, Africa, and America. So if you are planning multi-leg travel, especially across continents, its hub can be a plus. They use modern aircraft like Airbus NEOs and A330neos on many routes, improving comfort and emissions. 

3. Frequent Recognition

TAP has been voted Best Airline in Europe by Global Traveler readers for many consecutive years. It has also ranked high in Europe by Airline Ratings in recent reviews. 

4. Fair Deals on Price

Many travellers say TAP offers decent value if you book smartly, like fare classes, bag rules, etc. Compared with other airlines, prices are often more competitive on transatlantic routes. Many travelers find its pricing appealing compared to other European airlines. Especially if you don't mind bringing your own snacks or skipping the premium add-ons. 

Where TAP Portugal Falls Short 

But when asking if TAP Air Portugal is a good airline, the answer depends on what you value most. While the in-flight experience can be pleasant, customer service tends to be the most divisive topic among travelers. Some passengers praise the friendly Portuguese hospitality, while others report frustrating experiences when flights are delayed or canceled. 

However, other travelers had the opposite experience, describing TAP staff as kind and helpful during travel disruptions. 

Delays and Cancellations are also among the top complaints. Lisbon’s busy airport can experience congestion, especially during the summer. Travelers suggest allowing a longer layover window if you are connecting flights through Lisbon, just in case. Then comes the baggage and extra fees. TAP’s fare structure can be confusing for first-time passengers. Many economy fares don't include checked bags, and some travelers have been charged. 

So, yes, reading the fine print before booking can save you from unpleasant surprises. Or if you need assistance, you can call ExperianAirfare to book your flights. 

Finally comes the in-flight comfort, which varies depending on the aircraft. Seat pitch in economy is on the tighter side, especially on older planes. While newer models have upgraded interiors, long flights might still feel cramped for tall passengers. Meal quality and entertainment also receive mixed reviews. 

Curious about luggage limits? Our TAP Air Portugal Baggage Allowance Guide covers what’s included and how to avoid extra fees.

So, is TAP Portugal a good airline?

Yes, TAP Portugal is a good airline if you manage your expectations! If you weigh the pros and cons, TAP can be a solid choice depending on your priorities. Here’s who it works well for, and when you might want to be cautious: 

Best for Travelers who: 

• If you want good value, especially for transatlantic or Europe-Africa flights. 
• Care about safety, a decent fleet, and a wide network. 
• Can plan buffer times and check baggage/seat rules closely. 
• Don't mind occasional glitches, but expect resolution. 

So, it’s not a luxury carrier, but it offers one of the best cost-to-value ratios in Europe. Safety standards are excellent, the fleet is modern, and routes are well thought out for connecting travelers. If you are a budget-conscious traveller who values affordability, decent comfort, and global connectivity, then TAP is absolutely worth considering. But if you prioritize personalised service or premium comfort, you might find it lacking at times. 

Tips For Flying With TAP Portugal Airline

To make the most of your trip, here are a few quick tips from seasoned travelers: 

1. Double-check baggage policies before booking, as different fare types include different allowances. 

2. Choose newer aircraft like the A330neo for better comfort. 

3. Book longer layovers through Lisbon to avoid stress from potential delays. 

4. Keep all documentation if your flight gets canceled or delayed, as this helps with refunds or compensation claims. 

5. Use the TAP Miles&Go program if you fly often, as it offers decent rewards for regular travelers. 

Conclusion

So, is TAP Portugal a good airline? In short, yes, it can be a very good one depending on what matters to you. It’s safe, affordable, and connects continents efficiently. You need to be an informed traveller, like know your fare type, stay flexible, and keep your expectations realistic. Call ExperianAirfare now and book your Tap Air Portugal flight, and pack for your holiday. 

Don’t miss the annual Cyber Monday Flight Deals — perfect if you’re comparing TAP fares with U.S. airline offers.