GOL Airlines With Experian Airfare

Based in Brazil, GOL Airlines is a leading low-cost carrier known for its reliable and affordable flights. GOL offers services to over 60 destinations across Brazil and internationally including popular destinations in South America, the United States and the Caribbean. Whether you are traveling for business or leisure GOL Airlines provides convenient flight options to explore vibrant cities, beautiful beaches and cultural landmarks. With a focus on comfort, quality service and competitive pricing, GOL is a popular choice for travelers looking to fly within Brazil.

GOL Airlines Baggage Policy

1. Carry-on Baggage: Passengers can bring 1 standard carry-on bag weighing up to 10 kg and a light personal article such as backpacks, purses, eco-bags, laptop bags, airport shopping bags. The carry-on bag should not exceed 35 cm in width, 55 cm in height, and 25 cm in depth, including wheels. The maximum dimensions allowed for personal items are: 32 cm wide, 22 cm high and 43 cm deep.

2. Checked Baggage: Passengers are allowed to carry checked baggage which weighs up to 23 kg. Your bag must be no more than 50 cm wide, 80 cm high and 28 cm deep. Number of checked bags depends on the fare type you have purchased like:

• Premium Economy allows you to carry up to 3 checked baggage for free.
• Max also allows you to carry up to 3 checked baggage for free.
• Plus also allows you to carry up to 2 checked baggage for free.
• Light Fare Type ticket holders do not have any free checked baggage.
• Promo Fare Type ticket holders do not have any free checked baggage.

GOL Airlines Fare Type

1. Premium Economy:

• Smiles Miles Accrual: R$1 = 4 miles.
• Checked Baggage: First, second, and third bags are free.
• Seat Assignment: Free.
• GOL Premium Lounge Access: Free for the customer plus one companion.
• GOL+ Conforto Seat: Free.
• Rescheduling to an Earlier Flight: Free on the same day as the original flight.
• Change/Cancellation Fee: No fee. Refund: 95% of the residual value.
• No-Show Fee: No fee.

2. Plus:

• Smiles Miles Accrual: R$1 = 3 miles.
• Checked Baggage: First and second bags are free.
• Seat Assignment: Free.
• GOL Premium Lounge Access: Free for the customer plus 50% off for one companion.
• GOL+ Conforto Seat: 50% discount.
• Rescheduling to an Earlier Flight: Free up to six hours before the original flight.
• Change/Cancellation Fee: R$370 or 100% of the fare, whichever is lower.
• Refund: 40% of the residual value.
• No-Show Fee: R$470 or 100% of the fare, whichever is lower.

3. Light:

• Smiles Miles Accrual: R$1 = 2 miles.
• Checked Baggage: No free baggage; fees apply.
• Seat Assignment: Additional cost.
• GOL Premium Lounge Access: Available for a fee.
• GOL+ Conforto Seat: Additional cost.
• Rescheduling to an Earlier Flight: Available for a fee up to six hours before the original flight.
• Change/Cancellation Fee: R$400 or 100% of the fare, whichever is lower.
• Refund: Non-refundable.
• No-Show Fee: R$500 or 100% of the fare, whichever is lower.

4. Promo:

• Smiles Miles Accrual: R$1 = 1 mile.
• Checked Baggage: No free baggage; fees apply.
• Seat Assignment: Additional cost.
• GOL Premium Lounge Access: Available for a fee.
• GOL+ Conforto Seat: Additional cost.
• Rescheduling to an Earlier Flight: Available for a fee up to six hours before the original flight.
• Change/Cancellation Fee: Non-refundable.
• Refund: Non-refundable.
• No-Show Fee: Non-refundable.

GOL Airlines Policy for Changes & Cancellations

1. Involuntary Changes (Airline-Initiated):

• Domestic Flights: If GOL changes the original flight time by more than 30 minutes, passengers can reschedule or cancel without fees.
• International Flights: If GOL changes the original flight time by more than one hour, passengers can reschedule or cancel without fees.

2. Voluntary Changes (Passenger-Initiated):

• Fees: Applicable based on the fare type. For example, Plus fares have a change/cancellation fee of R$370 or 100% of the fare, whichever is lower.
• Refunds: Vary by fare type. Premium Economy offers a 95% refund of the residual value, while Light and Promo fares are non-refundable.

In-Flight Entertainment for GOL Airlines

• Personal Devices: Passengers can access entertainment through the airline's in-flight entertainment system or stream content to their personal devices using the GOL Airlines app.
• GOL Play: The airline provides an entertainment platform called "GOL Play," which passengers can access through their smartphones or tablets.
• Free Streaming: Passengers can stream movies and TV shows for free during the flight.
• Selection of Languages: The entertainment content is available in multiple languages, catering to a wide variety of passengers.
• Headphones: Passengers are offered headphones (subject to availability) for use with the in-flight entertainment system.
• Content Variety: GOL offers a selection of popular films, music genres, and games to keep passengers entertained throughout the flight.

GOL Airlines Check-in Policy

1. Check-in via app, website or kiosk

• Domestic and international flights: check-in is available from 48 hours before the flight and closes 1 hour before it.
• Flights to the United States operated by GOL: check-in is available from 24 hours before the flight and closes 1 hour before it.

2. Check-in at the service desk

• Domestic and international flights: check-in is available from 3 hours before the flight and ends 1 hour before it.
• Flights to the United States operated by GOL: check-in is available from 3 hours before the flight and closes 1 hour before it.

3. Arrival at the airport:

Check-in at the airport is available from 3 hours before your flight and ends 1 hour before your flight. If you need to check in your luggage, we recommend that you arrive at least 3 hours before your flight to avoid queues and crowds. Please remember that check-in and baggage check-in at the airport ends 1 hour before your flight.